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A $1.2b revenue leading provider of communications test and measurement solutions and optical products for telecommunications service providers, cable operators, and network equipment manufacturers.

PROJECT TASK:

Key member of customer’s Global Operations business transformation team with complete responsibility over transitioning (contract and internal) Service business to Asia ECMs and internal factories and subsequent closure of domestic service operations.

RESULTS:

Mitigated over $100m in financial exposure and customer service impact via comprehensive risk analysis and planning

Developed resource training tools for managing product and site transfers 

Identified non profitable business practices and successfully helped market same to potential customers

Realigned Product portfolio, knowledge, equipment and process to go-forward

Operational model, staff and infrastructure

Developed Returns performance metrics

Outsourced Reverse Logistics process

Established bridge strategies on End Of Life product manufacturing and its repair

Introduction of ITAR and ROHS business process

Closed 3 NA sites; all products successfully transferred to Shenzhen, China; Bangkok, Thailand; Penang, Malaysia and Ottawa, Canada

Implementation of Oracle Service, eMatrix

Transition of RMA management to product Demand Planning function

Directed expansion of Asia PRC site function towards Service and Quality ownership

A $100M revenue leader in integrated broadband access platforms for delivering any combination of voice, high-speed data and multi-stream digital video services into the home or office using existing copper lines. 

PROJECT TASK:

Complete Purchasing and Supply Chain business re-engineering responsibility

Operational Cash Management

Negotiation of Supplier Obligation

Core Competency Development

Business Scalability Planning

Manufacturing Process Re-engineering

Develop Supply Chain Architecture

RESULTS:

Successfully negotiated a near 50% discount across each of the commodities and the removal of all supplier legal challenges

Reduced supplier base from 76 direct suppliers to 2 strategic manufacturing and supplier partnerships

Reduced manufacturing cycle time from 26 weeks to less than 10 days

Reduction in inventory, vendor commitment exposure from $180M to $5M

Developed organizational focus on profitability via cycle time reduction and aggressively managed/engineered cost reductions

Reduced manufacturing expenses by 50%.

Developed a new Operational IT strategy Re-engineering of supply chain process towards a Virtual Operations model

Enhanced/Supported Sales and Marketing efforts via accurate forecasting

Organized Supply Chain to instantaneously react to an ever-changing product demand mix while managing to mitigate MRP change related expense

Developed organizational proficiency in scaling infrastructure within a fast growth environment

Successfully built and fostered an internal culture that attracts, motivates, and retains employees, and one that provided a competitive advantage

Led the transition from in-house and multiple manufacturing partnerships to internally managed, virtual manufacturing environment

Outsourced Engineering pilot (San Jose), Production in North America, Mexico and China

A $450 revenue technology innovator and market leader in the design, manufacture and marketing of DSL (Digital Subscriber Line) networking systems. Service providers and private network operators worldwide use their products to deploy DSL-based services, such as high-speed Internet, remote LAN access and enterprise LAN extensions over the existing infrastructure of copper telephones lines.

PROJECT TASK:

Manufacturing Operations outsourcing responsibility for USA, Mexico, Brazil, Argentina, Japan, Taiwan, China, South Korea, Singapore, Malaysia and Thailand. 

Establish a (NPI) function primarily responsible to manage engineering projects as they transitioned from Marketing Concepts through Development to Global Product availability.

Establish and provided overall leadership to a complex materials organization with direct control over all Phases of Material Planning, Purchasing, Supply Chain, Ship/Receipt Logistics, Material Warehousing and Inventory Management.

Establish Best Practices for  Engineering Project Management (while preserving team's entrepreneurial spirit)

RESULTS:

Identified, strengthened and expanded partnerships with key material manufacturers and electronic contract manufacturers

Developed in-house order fulfillment, relationship management and evaluation skills.

Aligned in-house and key supplier technology roadmaps

Responsible for product engineering support of global manufacturing Implemented cross-functional project and program management efforts

Developed supplier partnerships and strategies to safeguard critical material supply Improved cost and capital utilization

Reduced material cost, cycle time, and supplier cost Initiated in-house build vs. outsource analysis and transition points Improved purchasing efficiencies via supplier consolidation

Created a truly paper-less transaction environment across entire supply chain Implemented ROI process to support asset velocity

Optimized factory flow processes for logistics, storage, test and order fulfillment

Developed cross-functional alliance with Engineering and Sales

Developed organizational proficiency in scaling infrastructure within a fast growth environment

Enhanced Sales efforts via monitoring of End Customer Inventories

Organized Supply Chain for unpredictable/seasonable product demand mix Implemented ERP (Oracle/Agile) and ISO9001 quality system.

Conducted Project Management coaching of Development teams

Interlaced in-house and Vendor Support services

Provide guidance to Finance, Marketing, Sales and Suppliers towards improved technology roadmap alignment and investment forecasting

Coordinated alignment of development milestones with market commitments

Qualify Development Phase Suppliers (IC fabrication, Layout and Test) 

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SCM Solutions, Inc.